Knowledge Process Outsourcing (KPO) is a relatively new field that has become immensely popular within a very short span of time. Often referred to as an “intellectual cousin of BPO”, KPO has brought a number of high-end jobs to India. Companies abroad are resorting to KPO services in India because of the availability of huge amount of intellectual resources and expertise in India at very affordable prices. This surge in KPO is expected to give employment to more than 250,000 people in India. KPO can prove to be a great career option that is challenging and equally rewarding.
Nature of Work:
KPO professionals have to work in very challenging working conditions. These professionals are required to work in research and development, analysis of data, consulting services and training, technical analysis and business, medical facilities, legal services, etc.
Qualities that You Need to Have:
An aspirant of a career in KPO should have very good communication skills and a good command over English. Apart from these, interpersonal skills and a sound knowledge of computers and the internet will also prove to be very helpful in this field.
Students of science background will find it easier to pursue a career in KPO as it requires a flair for mathematics, science, and research; however, no specific qualification is required for this field. Specialization in any field such as medical, legal, education, management, architecture, journalism, etc can help you in making a career in KPO.
As the field of KPO is relatively new in India, there is no specific curriculum or syllabus designed for this field. There are, however, few institutes that are offering courses according to the requirements of KPO industry.
Remunerations in KPO sector are quite high and even a new entrant can expect to get a salary in the range of Rs. 15,000 to Rs. 20,000 per month. Experienced professionals in this field can earn up to Rs. 8 lakhs per year.
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